This is a list of Products that we have specifically designed for each use case. Thank You for Considering Eaco ... The Most Advanced FM Software on the Market
Thank you for taking the time to consider Eaco for your Facility Management needs. You are in good company, and you can rest assured that your needs will be met by the Eaco System as well as the Eaco Support Team. On this page we take the time to share with you detailed information including:
Who is already using the Eaco System.
Why these Organisations chose Eaco.
An overview of Eaco's Facility Management System
How Eaco works specifically for the Facility Management Industry.
The specifics of how Eaco works for the FM Industry include:
Work Order Capture & Allocation (including to Field Workers)
Activity Stream & Communications
Field Worker Management
Client Invoicing (and the many methods used)
Integrations with Accounting Systems
And, much more.
Eaco does a fantastic job at taking the Complex and making it Simple and Intuitive.
Our Facility Management Software is extensively used for in the Facility Management Industry.
A number of prominent organisations are using our software platform to manage their facilities, including:
Why are these Organisations choosing the Eaco Facility Management System?
Eaco ticks all of the boxes.When these organisations presented us with a list of everything their "dream system" could do, Eaco was able to demonstrate how it had all of these functions and more.
Eaco is easy to use. Eaco has been quickly and easily adopted by all levels of the organisation from the Field Workers right through to the Board Room. Everyone can quickly understand how the Eaco Facility Management Software works for their particular needs.
Its the Right Price. We don't charge per user, or per job. We simply agree to a set rate for your organisation, and you can add in as many users and jobs as you so desire.
Overview of the Eaco Facility Management System
Our Facility Management System is designed to help simplify and streamline the running of a Facility Management Organisation by:
Eliminating unnecessary tasks such as data entry and duplication.
Automating repetitive tasks through the application of business rules logic such as the
allocation of work orders, capturing of quote and invoice data, and the approval and processing
Collaborating with all stakeholders, automating and simplifying communications whilst
creating a Single Source of Truth.
Outsourcing tasks that are not the core business of an organisation in an automated manner
that provides complete transparency into the actions of the contractor.
This process has been applied to every element of running a Facility Management Organisation. As such, our clients have been gaining substantial efficiencies through the implementation of Eaco as their Facility Management Software of choice.
Some Examples of the big wins that have been achieved through the implementation of Eaco include:
Automating the allocation of a worker to a job
Tying the specific contract conditions with the actual work that is performed
Automatically adding charge rates to create an invoice for the client
Interfacing with corporate accounting software and finance department requirements, and
Creating instantaneous reports that can be created as you require them to be.
Every customer can be set up on Facility Management Software to match the exact agreement you have with them. Once set up, our system will manage the terms of the agreement, including
Electronic job data capture
Work authority limits (for example limit before quote required)
Site inductions and hazard identification
Site contacts, including full contact details
Job Completion requirements
Pricing schema - how you charge
Custom variables - e.g. their codes
Create your own custom Network of Contractors
Add & Invite Contractors into your Network
Online Training Module
Online Induction Module
View & Manage Contract Contact Details
Profile Contractors for what they do and where
Manage Compliances for each Contractor
Allocate Work to Contractors
Integrated Quoting, Work Order & Invoice Management
Set your Specific Compliance Management Standards
Invite Contractors to upload their Compliance Documents including Licences and Insurances
View and verify the Compliance Documents
Only Contractors with Verified Documents can access work through the Eaco System.
Multiple Properties are a Breeze.
Our Facility Management System has a managed property module that allows you to track work across multiple sites.
You can even set up a programmed maintenance schedule per property that will automatically create a new work order and track the client GL codes and asset codes.
Work Order Capture & Allocation - Capturing Job Details
Our Facility Management System ensures that information is only ever written once - always by the person who owns it!
This means that job instructions that are produced by your client, or on behalf of your client (e.g. by phone) are captured in our system however they are created (email, fax, widget or carrier pigeon).
There is never duplicate data entry.
Additionally, administrators, workers, contractors or clients who add information to the job as it progresses are the ones entering the information.
Field Workers get all the information they need on a job in the palm of their hand. And they reply with all of the information you need from the palm of their hand ... all in real time.
Document Management - Capturing all the other job information
Unlimited attachments: Eaco offers unlimited upload of photos, videos and files. There is no excuse for not having all the relevant information attached to the Eaco job card.
Documents that you can upload and manage using Eaco include:
Quotes/Invoices - Line item types allow tallying of labour, material, call out costs, etc.
Comments - Different sharing access allows private comment as well as comments shared with the field worker/supplier/customer
Work Logs - Enable you to see who did the work and when
Files - Attach any files, photos or links that are related to the job
Work orders - See any work orders that have been created for a job
Completion Certificates - See certificates uploaded by the field worker and manage their approval
Universal Search - All the Information at your fingertips
Eaco gives you visibility into your Organisation to find the information you need without having to dig through piles of paperwork.
Keep all your client information together, from contacts and locations to important documents and even job history.
See all your staff and sub-contractor details, including skills, training and availability
Powerful Eaco wide search lets you put in what you know and the matches will appear instantly
Scheduling & Managing Workload
Eaco lets you see everyone’s allocated work on your ‘people board’. You can use the drag-and-drop function to re-allocate work between your people. If you re-allocate work, Eaco does all of the behinds the scene work to update everyone involved. Eaco even has an activity stream that shows you what is going on.
If someone is under the pump and someone else has the skills and the availability, simply drop the job on them and Eaco will take care of the rest.
Activity Streams, Communications & Real Time Confirmations
You and your team can see live Activity Streams across and business and in relation to each individual Job/Work Order.
Also, the system sends real time communications and confirmations when:
A field worker acknowledges and accepts a new job, or
Logs on to site
Logs off site
Completes a Job Start or question sheet
Uploads a photo or video
Makes a note
Uploads a completion certificate
Submits a quote or invoice
Field Worker Management
Give your Field Workers all of the tools and information that they could possibly want to get things done fast, efficiently and effectively. Including:
Job Start, Notes and Post Job Reports
Your field workers can use their mobile phone or tablet to complete Job-start cards as well as end of work quality / cleanup questions. This can be the trigger to initiate customer feedback.
Using a “job specific questions” template, any questions you want answered on a job can be set up and presented to the field worker.
Any information captured through job specific questions, notes and work log entries can automatically be included on the job’s customer completion certificate.
You can generate reports from the data captured through job specific questions.
Field Worker Communications
Field workers are shared all the information and tools that they require …
But more importantly they can deliver back to you all the information that you require.
In Field Alerts
When things change, rather than calling and risking misunderstanding or forgotten instructions, you can simply send an alert with the changes. You can even track if the changes have been read by the fieldworker.
Use Eaco Lite to update last-minute changes.
In Field Features
Customer signature capture
Field workers can capture a customer's signature right on their mobile device
Job site navigation
Eaco provides Google Maps links on all jobs for quick on device navigation to the site
Automate your Client invoicing, in line with your Business Rules & Processes.
Field Workers log time & materials on the job from the field. Eaco lifts the detail from the time log and creates an invoice for your client at the rates specified in the contract.
Sub-contractors submit their invoices to your Business on Eaco, in a specified format. Eaco takes an approved supplier invoice (buy invoice - Accounts Payable) and converts it to a client invoice (sell invoice - Accounts Receivable ) based on the rates specified in the contract.
Clients of your Facility Management Company can approve your invoice on the System. Once approved the System will forward the approved invoice to their Accounts Payable, completed with their General Ledger Codes and Watermark signature
These activities can be integrated directly into your Accounting System.
Full Report Suite - Custom Made
Reporting is dynamic and based on the fields captured in the database, this means that creating Custom Reports is as simple as:
Selecting the filter that you want to report on
Entering the dates the report is to cover
Entering the fields in the report
Report formats can then be saved and used on demand.
The Benefits of Going Digital
When you go digital, you get many advantages, including:
Instantaneous last minute changes
Rapid communications …
The list goes on
Summary & Key Benefits
Simply by using the Eaco Facility Management System you will:
Make your life easier
Have complete transparency into what is happening - especially into contractor payments
Reduce Paperwork (or eliminate)
Automate your Workflow
Reduce your Administration Overheads
Grow your Business
Case Study - UMS Advantage
Having begun integrating Eaco into their Facility Management business at the beginning of 2014. UMS Advantage have been able to manage the following with only 3 Admin staff:
Over 1,000 individual invoices managed per month
Over 25 individual customers
Once Eaco is fully integrated, the UMS Advantage team are confident that they will double their business with no increase in Admin.
Contact Us Today
Contact Us to Learn how Eaco's Facility Management System could be applied to your Organisation.
Phone: 03 9090 9011
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